Return Shipping Instruction
Drive/Library - return the item and all accessories included with original
purchase (cable, key, terminator, power cord, power supply, etc.)
Bare drives - return drive only. Do not
include any partsn not purchased from Bason
Bason is not
liable for any items received other than the item to be returned.
bare hard drive
must be returned inside an ANTI-STATIC bag, packed in a box with foam
surrounding the drive. Use the original box to
ship the external drives. Multiple drives must have separators to prevent the
drives from touching. Failure to meet these packaging requirements may result
with a Voided Warranty.
packaging may be purchased from Bason at a minimal cost.
packing slip with the drive. This should include your name, address,
daytime telephone number, our RMA#, model number(s), and serial
Please ship all
returns to: Bason Computer 4251 E. Brickell St., Ontario, CA 91761
Please ship your
return drive via a traceable company which can provide you with a proof
of delivery if necessary (i.e. Airborne Express, DHL, Fedex, or UPS)